WhatsApp Business is a specialized app tailored for small local businesses, enabling them to interact with customers, answer questions, and process orders via chat. The app offers various features, such as a dedicated business profile, quick replies, messaging statistics, and automated messages, all designed to help businesses connect more efficiently with their customers. This platform is entirely free, making it an accessible option for businesses of any size.
Companies can improve their customer engagement, communication, and order management by using WhatsApp Business. The app allows businesses to create a comprehensive profile highlighting essential details such as address, website, and contact information, making it easier for customers to reach out.
Moreover, the quick replies and automated messages features enable efficient communication, while messaging statistics help businesses track their interactions and identify areas for improvement.
Overall, WhatsApp Business is a valuable tool for enhancing customer service, boosting brand visibility, and driving growth at no additional cost.
Business owners can consider creating a WhatsApp Business profile by following these steps, provided they meet the following technical requirements in the smartphone they’ll use to register:
- Register a mobile or landline number that you own
- Be able to receive phone calls or SMS with the registered number
- Use a supported phone number (WhatsApp doesn’t support VoIP, toll-free numbers, paid premium numbers, universal access numbers, or personal numbers)
- Disable all call-blocking settings, apps, and task-killers
Once you’re ready to proceed, follow these steps to register your WhatsApp Business account:
- Open the WhatsApp app and input your phone number, your number should be already registered in WhatsApp
- Choose your country from the drop-down list, which will automatically populate the country code in the left box
- Input your phone number in the right box, making sure not to add a 0 before the number
- Tap “Done” to receive a registration code from WhatsApp
Depending on the type of phone number you’re using, the steps might be a bit different: for mobile phone registration, you’ll need to have a stable internet connection; for landline registration, you’ll need to tap “Call me” to request a phone call and obtain your registration code.
Once the registration code is received, input it in the WhatsApp app and tap “Next” to proceed. Your account should now be registered and ready to use and your normal WhatsApp account will be converted to WhatsApp Business.
Frequently asked questions
Can you convert any number to WhatsApp Business?
Any number that meets the technical requirements can be converted to WhatsApp Business. However, WhatsApp doesn’t support VoIP, toll-free numbers, paid premium numbers, universal access numbers, or personal numbers. Chances are, if you’re already using WhatsApp with a phone number, you might be able to convert it to WhatsApp Business.
What are the requirements for WhatsApp Business?
To register a WhatsApp Business account, you’ll need to register a mobile or landline number that you own, be able to receive phone calls or SMS with the registered number. You also must use a supported phone number (WhatsApp doesn’t support VoIP, toll-free numbers, paid premium numbers, universal access numbers, or personal numbers) and, in your smartphone, you need to disable all call-blocking settings, apps, and task-killers.